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We believe in empowering talent, fostering growth, and creating opportunities. If you’re passionate about making a difference and want to contribute to a dynamic team that specializes in debt recovery, verification, and client retention, we want to hear from you!z
1. Collection Manager
As a Collection Manager, you will oversee our financial collection department, ensure timely invoicing and payments, and lead a dedicated team to achieve collection targets while adhering to company policies and regulations.
Requirements
- Bachelor’s degree in finance, accounting, or a related field.
- Experience with accounting software like QuickBooks and General Ledger.
- Advanced knowledge of MS Excel.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills.
- Proven leadership and time management abilities.
- Capability to work independently and under strict deadlines.
Roles & Responsibilities
- Lead and supervise staff to ensure accurate and timely invoicing.
- Establish and track payment collection goals for the department.
- Develop and implement strategies to improve outstanding credit collections.
- Enforce collection policies aligned with company and regulatory standards.
- Set invoicing and payment deadlines to minimize delays.
- Negotiate with customers in cases of non-payment.
- Prepare monthly reports on payment collection performance.
- Stay updated on legislative and procedural changes in debt collection.
- Train and mentor team members to enhance department performance.
Why Join Us?
- Work with a well-reputed organization specializing in financial recovery and verification services.
- Collaborate with a talented and supportive team.
- Grow your career with ongoing learning opportunities.
- Be part of a company committed to excellence and innovation.
2. Tele Caller
As a Tele Caller, you will play a vital role in contacting debtors to recover outstanding debts on behalf of our clients. This position is ideal for someone who thrives under pressure, has excellent communication skills, and can balance empathy with persistence.
Requirements
- Prior experience working with targets and tight deadlines.
- Proficiency in MS Office and database systems.
- Strong communication and interpersonal skills.
- Negotiation and persuasion abilities.
- Polite and compassionate demeanor, coupled with confidence.
Responsibilities
- Monitor assigned accounts to identify outstanding debts.
- Develop and execute strategies to recover unpaid payments.
- Locate and contact debtors to assess their payment status.
- Negotiate payment deadlines or create repayment plans.
- Handle queries, complaints, and resolve discrepancies.
- Establish trust with debtors to foster better relationships and avoid future defaults.
- Regularly update account statuses and maintain an accurate database.
- Notify supervisors about debtors unable or unwilling to make payments.
- Adhere to legal requirements if escalation is necessary.
Why Join Us?
- Be part of a dynamic and supportive team in a reputable organization.
- Gain experience in a challenging yet rewarding environment.
- Opportunities to grow your career in the debt recovery industry.
- Competitive salary and professional development programs.
3. Field Collection Executive
As a Field Collection Executive, you will play a key role in achieving recovery targets, handling loan repayments, and ensuring excellent customer experience through strategic and efficient operations.
Job Description
- Collect EMIs and recover loans efficiently.
- Consistently meet or exceed collection targets.
- Manage work pressure while staying punctual and professional.
- Maintain effective communication with team members and customers.
Basic Requirements
- Education: Minimum qualification of 10th Pass or above.
- Languages: Kannada and English are mandatory; additional languages are an advantage.
- Vehicle: Must own a two-wheeler.
- Age: 20 years and above.
- Must be a team player with a positive and strategic approach to tasks.
Roles & Responsibilities
- Persuade late or non-payers to repay their outstanding amounts.
- Set up and maintain customer files, records of conversations, and payment histories.
- Communicate and negotiate effectively to secure payments.
- Stay organized and methodical to track borrower situations and maximize recovery success.
- Explain financial, regulatory, and procedural matters clearly and confidently.
- Work efficiently under pressure and adhere to strict deadlines.
- Handle administrative tasks and use computer systems to update records.
- Multilingual abilities are a plus for engaging a diverse customer base.
Why Join Us?
- Be part of a reputable organization dedicated to excellence in debt recovery.
- Work in a dynamic and supportive environment with ample growth opportunities.
- Gain valuable skills in negotiation, communication, and customer management.
- Competitive compensation and rewards for meeting targets.
As a leader in the customer retention industry, we pride ourselves on creating long-lasting relationships with our clients. Our culture fosters collaboration, innovation, and continuous growth, ensuring that every team member has the opportunity to contribute and develop professionally. When you join us, you’ll be part of a dynamic, customer-focused team that is always striving for excellence.
What We Offer
Flexible Work Environment:
Remote or hybrid work options to help you balance your career and personal life.
Career Development
Access to training programs, mentorship, and opportunities for advancement.
Inclusive Culture
A diverse and supportive environment where all voices are heard and valued.
Competitive Compensation
Competitive salary packages with performance-based incentives.
Comprehensive Benefits
Health, dental, and vision plans, along with retirement savings options.
Our team’s mission is to help businesses keep their customers happy and loyal, and you can be a part of that mission. Every role plays a crucial part in ensuring that our clients feel valued and heard. If you’re passionate about customer satisfaction and want to help shape the future of customer retention, we’d love to hear from you!
